DELIVERY TERMS

We deliver within Switzerland and Liechtenstein. All deliveries are made by Swiss Post.

DELIVERY
  • We do not charge any costs for our Delivery services for orders over CHF 50.--.
  • Shipping costs for orders of less than CHF 50.-- are CHF 9.--.
  • Delivery will normally take place within 1 to 2 working days.
  • Delivery will take place Monday to Friday during business hours.
  • Orders placed before 14:00am CEST during business days will be shipped from our warehouse on the same day.
  • All other orders will be shipped from our warehouse on the next business day.
TRACKING OF SHIPMENT  
  • You can track shipment of your Products by clicking on the "Track My Order" link in the Shipping Confirmation email. Please note that this link will direct you to the carrier’s website, which is not controlled by us.
OTHER DELIVERY TERMS
  • It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
  • We will be unable to change the delivery address on Orders after checkout.
  • If there is no one at the indicated nominated delivery address who can accept delivery of Products, the carrier will leave a notification card in your mail box.
  • Title to and risk of loss in your Products will pass to you when you take possession of the Products.
  • All Products are shipped from our warehouse in Balerna, Switzerland.
  • Upon delivery of the Products to our carrier we will send you a Shipment Confirmation email.
  • We only deliver in Switzerland and Liechtenstein. 

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